Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 120 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 47 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews)); "Crazy long hours to work" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Apr 25, 2024

Let’s be honest

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Good community within different locations

Cons

Payroll problems Demanding hours Low pay rate structure

5.0

Apr 25, 2024

Find a busy location with an excellent team.

Technician

Recommend

CEO approval

Business Outlook

Pros

As a tech, we get a base salary. With that, we have potential to earn more via flat rate/commission. On average, I never bring home just my base salary. Annually, my commission makes up 75 percent of my income.

Cons

Poor management or lazy co workers breeds a difficult work environment. Tasks that’s obligated to be accomplished becomes your responsibility.

5.0

Apr 24, 2024

50/50

General service technician (gst)

Recommend

CEO approval

Business Outlook

Pros

Could use better equipment and machine updates

Cons

Outdated machine and tools to use

Viewing 175 - 177 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Tire Warehouse Team Supervisor

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Reviews by job title

Let’s be honest

Find a busy location with an excellent team.

50/50

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