Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people and company to work for" ((in 91 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "Crazy long hours to work" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 24, 2013

Great People poor training

General manager

Recommend

CEO approval

Business Outlook

Pros

Great People,good discount to employees.

Cons

Crazy long hours to work

1.0

Apr 21, 2013

Outside Sales Representative

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

This is nothing good to say about this company

Cons

Do not work a commission job with this company, as honesty is not one of thier policys. I've never seen a company that gives service managers a bonus for "no wheel off" after they have work on your vehicle. Think about it.

3.0

Apr 18, 2013

Evolving Culture

Logistics

Recommend

CEO approval

Business Outlook

Pros

It is a company of opportunity if you are willing to make the effort and work hard. My career grew in the 12 years I worked there. Deep traditions, and in some departments long tenure people. Support staff in corporate and in distribution very strong.

Cons

Wondering and wandering plans and actions. In the 12 years I was at the company 8 different SEO / COO position changes, each with a new direction to steer the ship. The traditions sometimes over ruled the changes. Change management can be difficult. The current management team is stable, but they keep looking for ways to keep what could be a flawed business model on track.

Viewing 1537 - 1539 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Automotive Customer Service Advisor

Service Manager Trainee

Automotive Customer Service Advisor

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Great People poor training

Outside Sales Representative

Evolving Culture

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