Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people and company to work for" ((in 91 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "Crazy long hours to work" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Veteran status

Reviews by job title

2K reviews

5.0

May 11, 2013

Excellent company if you love to learn and challenge yourself!

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

Lets you apply your own managment style in order to effectivly drive business

Cons

Need to consistantly make sales in order to maintain pay grade

4.0

May 9, 2013

decent

Service manager

Recommend

CEO approval

Business Outlook

Pros

well structured, fast paced environment with focus on customer satisfaction. a lot of company sponsored training available and for the most part, mandatory

Cons

a bit political, enormous amounts of rules and equal amount of corporate job titles. little too much focus on customer satisfaction regardless of situation. rarely say no to a customer complaint, even those that are clearly unfounded

1.0

Apr 25, 2013

bottom of the barrel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a job well a pay check

Cons

bad buisness ethics, bad store management

Viewing 1534 - 1536 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

Service Manager Trainee

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Pep Boys

Pep Boys reviews

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Ratings by demographic groups

Reviews by job title

Excellent company if you love to learn and challenge yourself!

decent

bottom of the barrel

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