Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 84 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 59 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 7, 2014

Need to be "in" to move up

Service manager

Recommend

CEO approval

Business Outlook

Pros

Takes an act of GOD to get fired - literally need to beat an employee...

Cons

Have to kiss major butt to move up.

2.0

Oct 4, 2014

Great learning experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great learning experience, strong benefits, great work-life balance.

Cons

Very little room for growth. employee compensation is lower compared to industry standards, very often extra work is under appreciated.

1.0

Sep 4, 2014

Pep boys is a terrible company to work.for.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

You can learn alot. Its good for first job.

Cons

Employees are taken advantage of. Too much work and no employees. Hours get cut all the time. They hire people as managers that dont do work or dont know a thing about cars or the automotive industry. They dont care about the employees at all. They make the stores look good when people.like greg russ comes around but any other day the store looks terrible

Viewing 1489 - 1491 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Need to be "in" to move up

Great learning experience

Pep boys is a terrible company to work.for.

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