Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 120 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 47 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews)); "Crazy long hours to work" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 20, 2014

Terrible company to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good discount, managers great with requesting off

Cons

poor HR, poor management, lazy employees, open on Easter and 4th of July, Area manager has no courage to stand up for employees, hours get cut every week, one raise a year for maybe 20-30 cents, very political

4.0

Oct 17, 2014

weekend part time job

Master technician

Recommend

CEO approval

Business Outlook

Pros

i made good hourly wage.

Cons

the last year, there wasn't enough work to make it worth while.

5.0

Oct 14, 2014

Fun & Challenging

Area director

Recommend

CEO approval

Business Outlook

Pros

Pep Boys is a great place to work! It is both a fun and challenging environment. The people you work with is what makes it such a fun place to be everyday. There is a lot of opportunity for advancement in the company. If you are willing to work hard and put forth the effort the rewards are there for you.

Cons

There are no cons working here.

Viewing 1486 - 1488 of 1,609 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 6/30

Pep Boys Onsite Interview Event - Thursday 7/9

Pep Boys Onsite Interview Event - Wednesday 7/8

Auto General Service Technician

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Reviews by job title

Terrible company to work for

weekend part time job

Fun & Challenging

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