Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 26 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "C suite completely out of control no leadership no game plan." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,607 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,607 reviews)

Ratings by demographic groups

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 7, 2014

Need to be "in" to move up

Service manager

Recommend

CEO approval

Business Outlook

Pros

Takes an act of GOD to get fired - literally need to beat an employee...

Cons

Have to kiss major butt to move up.

2.0

Oct 4, 2014

Great learning experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great learning experience, strong benefits, great work-life balance.

Cons

Very little room for growth. employee compensation is lower compared to industry standards, very often extra work is under appreciated.

1.0

Oct 4, 2014

Don't do it. Just don't

Parts manager

Recommend

CEO approval

Business Outlook

Pros

Slightly better than unemployment.

Cons

New pay scale. Commission for managers off total store sales. Have a "threshold" per week before anything is made. Threshold makes commission a joke.

Viewing 1426 - 1428 of 1,607 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

Delivery Driver Box Truck

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Pep Boys

Pep Boys reviews

Company ratings over time

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Need to be "in" to move up

Great learning experience

Don't do it. Just don't

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