Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 26 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "C suite completely out of control no leadership no game plan." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,607 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 4, 2014

Good company needs internal work.

Retail sales manager

Recommend

CEO approval

Business Outlook

Pros

good people, clean stores, decent clientele depending on location.

Cons

low payroll budget, forced to run stores on low staff, new hires scarce

3.0

Nov 3, 2014

Fast advancement.

Retail sales manager

Recommend

CEO approval

Business Outlook

Pros

Fast advancement, it is very easy to get permitted in this company as long as you are skilled.

Cons

High turnover rate, due to poor customer satisfaction and rating scale.

2.0

Oct 29, 2014

Bunch of Cowboys Running the Show

Store manager

Recommend

CEO approval

Business Outlook

Pros

Salaries are low, but reasonable. The Regional Managers are the real nutcases, but have so many stores that you see them very rarely.

Cons

Company policies are established at the top, but selectively enforced. The good ole boy nature of the company seems to allow some regions to operate significantly differently than others. If a policy seems to get in the way of regionals making more money, they just ignore it at the expense of the local management team.

Viewing 1414 - 1416 of 1,607 Reviews

Jobs at Pep Boys

Auto General Service Technician

Automotive Technician B

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

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Good company needs internal work.

Fast advancement.

Bunch of Cowboys Running the Show

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