Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 84 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 59 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 29, 2015

Nearly impossible to live off wage.

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Co workers are great people on personal levels, Pretty much all cut from same cloth.

Cons

Management over works employees, if you have any over time you are told to take extended lunch. Over work for amount of commission is provided.

2.0

Jan 28, 2015

Horrible Management

Installer

Recommend

CEO approval

Business Outlook

Pros

Work load was straight forward and as expected

Cons

Manager was having an affair with assistant manager and made my life a living hell

2.0

Jan 28, 2015

Long Hours, very little respect for employees.

Store manager

Recommend

CEO approval

Business Outlook

Pros

If you can get in on the Pep Boys side (under the one team concept) it is a slightly better environment.

Cons

Very long hours which offsets reasonable salary to nothing. 6 days a week/ 10-12 hours per day. Call out and you may be working on your day off. Difficult upper management. Unreasonable expectations. Camera on you 24/7. Not allowed to sit down behind counter...even during 10 hour shifts. Very high turnover. A very stressful work environment. Hard to keep technicians due to hours and pay. Upper management made me send techs to their car to eat so they wouldn't be seen in the building (even during snowstorms) Yet they are not supposed to leave for lunch. And the building had no break room. There is a general feeling of negativity in this company.

Viewing 1390 - 1392 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Ratings by category

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Reviews by job title

Nearly impossible to live off wage.

Horrible Management

Long Hours, very little respect for employees.

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