Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 84 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 59 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,609 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Feb 12, 2015

Overworked and underpaid

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Parts and service discounts. That's basically all this company has to offer by working there. That and the hours aren't outrageous.

Cons

They will squeeze every cent out of the 7 dollars an hour they pay you. You have too many supervisors telling you to hurry up and wait. You will constantly be asked to do other employee's jobs when they slack off. If you get over time you have to take a long lunch which can consist of 2+ hours.

1.0

Feb 5, 2015

Good for a highschool job

Supervisor

Recommend

CEO approval

Business Outlook

Pros

none well learning about cars is good

Cons

minimum wage overworked and under valued

1.0

Jan 29, 2015

horrid place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

other sales staff makes the day go by quick

Cons

pay, management is absolutely horrid, treated like dirt, clocked me out hours before i left the store for the day

Viewing 1387 - 1389 of 1,609 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 6/30

Pep Boys Onsite Interview Event - Thursday 7/9

Pep Boys Onsite Interview Event - Wednesday 7/8

Service Manager Trainee

Stennis Space Center, MS

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overworked and underpaid

Good for a highschool job

horrid place to work

Jobs at Pep Boys

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