Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 84 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 59 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 26, 2015

Long hours, alot of paperwork

Gsr

Recommend

CEO approval

Business Outlook

Pros

I loved working with cars. The people I worked with made the day go by faster. Good group of guys.

Cons

I love working on cars but the paperwork to follow the job took longer than the actual job itself. The pay wasn't great.

1.0

Jan 25, 2015

Horrid place to work

Gst general service tech

Recommend

CEO approval

Business Outlook

Pros

None pay is horrid co workers in shop are great to work with

Cons

All you are is a number they treat you like dirt all you are is a clean up boy pay is not enough to survive on nobody cares about anything the advisors never know what's goin on gst get screwed over half the time required to do retails job because they are incompetant policies change like the weather your required to do a bunch of stuff for free they expect you to do more than your payed for they edit your times down so you dony make rate flat rate is a big joke this place wasted my talent all I did was tires oil changes and cleaned up after lazy mechanics whom I knew 10x more than they did

1.0

Jan 24, 2015

Partsperson

Recommend

CEO approval

Business Outlook

Pros

Used to be a great company to work for

Cons

They only care about sales not the employees

Viewing 1393 - 1395 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Long hours, alot of paperwork

Horrid place to work

Partsperson

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