Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 86 reviews)); "Good benefits and lots of resources" ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 16 reviews)); "you do for less than minimum wage." ((in 16 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 23, 2015

Great people great atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, good bonus plans, paid time off

Cons

Corporate communication is lacking

1.0

Feb 22, 2015

Eh

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There is nothing about this company that is good. Should of just listen to the reviews lol

Cons

The pay is horrible, management is awful most customers are rude and you learn nothing about anything in this job at this company

3.0

Feb 20, 2015

Lots of freedom as an employee and respects your work life balance.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Enjoyed my time with Pep Boys and the people that work there. Was my first retail job and gave me all the tools i needed to succeed as a sales associate. Very easy job and a lot of downtime.

Cons

Management needs improvement. Regional Director and Store Manager clueless at times what is going on in the stores. Most of the time was spent in the back room doing paper work or conference calls. Avoided confrontation with employees most of the time. Worked when Gores Group decided to merge with company but they decided to back out because of the financial issues with the company.

Viewing 1384 - 1386 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Tire Warehouse Team Supervisor

Delivery Driver Box Truck

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people great atmosphere

Eh

Lots of freedom as an employee and respects your work life balance.

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