Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 49 reviews)); "Coworkers and team were great" ((in 32 reviews)); "Work was there money was decent" ((in 20 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Bad manager been working for 10 months still no type insurance s" ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,608 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,608 reviews)

Ratings by demographic groups

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,608 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

May 21, 2015

Terrible hours and no days off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Putting in my two weeks today Employee discount

Cons

Work 35 hour weeks with no benefits Terrible time off Called in on day off during week

1.0

May 20, 2015

Parts

Parts manager

Recommend

CEO approval

Business Outlook

Pros

My store manager is amazing as are the people I work with. Its a great way to remain within the industry without being a service adviser.

Cons

No clear directives, leadership,goals or assistance from Pep Boys as a corporation and from anyone above the store managers. Stores are often left high and dry as are our customers as a result.

3.0

May 14, 2015

alright

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good environment to work at

Cons

too much stuff to handle

Viewing 1360 - 1362 of 1,608 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Tire Warehouse Team Supervisor

Auto General Service Technician

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Company ratings over time

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Terrible hours and no days off

Parts

alright

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