Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 27 reviews)); "Good work environment to work in" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 60 reviews)); "Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 16 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Aug 30, 2015

Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive. Bonus potential is realistic.

Cons

Expect to work a lot of hours. Expectations of the management team are high. Grow sales, while maintaining daily reporting to field management. Not enough help to take care of customers and run the business successfully.

1.0

Aug 27, 2015

Service Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some decent money if you lie to people

Cons

Horrible management. Hostile work environment. Stupid corporate retailers. Three different CEOs in two years. No Holidays. Work you days you ask off. Work you full-time hours with no benefits and list you as part-time.

3.0

Aug 26, 2015

Ok Company, but not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed work environment, good entry-level position, learned a lot about the business

Cons

no room for advancement, very little pay increases, dirty office

Viewing 1321 - 1323 of 1,610 Reviews

Jobs at Pep Boys

Assistant Service Manager

Automotive Technician B

General Sales & Service Tech

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Manager

Service Advisor

Ok Company, but not great

Jobs at Pep Boys

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