Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 27 reviews)); "Good work environment to work in" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 60 reviews)); "Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 16 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Aug 26, 2015

General Service Technician

General service technician

Recommend

CEO approval

Business Outlook

Pros

I service personal cars, pick up trucks and commercial fleet trucks on a daily basis. I enjoy interacting with the customers and clients on a daily basis, diagnosing and resolving their issues.

Cons

The location is becoming a burden, 34 miles each way from my home. Traffic is always a nightmare in the evening.

1.0

Aug 25, 2015

A company that doesn't like their employees

Service manager

Recommend

CEO approval

Business Outlook

Pros

Paid ASE training, easy to advance, simple computer system to learn. Those are the only things that might make pep boys a good place to work for.

Cons

Long hours 55+a week, low pay across all levels, constant upper management changes, always open on holidays, poorly trained staff, computers outdated, computer system hardly works, all shop equipment is old and barely hanging on, company does not care if a customer yells at you

1.0

Aug 24, 2015

Parts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, Good people / Customers, local management,

Cons

Wages, Environment, technology, Inventory, Training

Viewing 1324 - 1326 of 1,610 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

General Service Technician

A company that doesn't like their employees

Parts

Jobs at Pep Boys

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