Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 27 reviews)); "Good work environment to work in" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 60 reviews)); "Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 16 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Sep 3, 2015

Service Mananger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work envieonment. Excellent benefits.

Cons

Long hours ,days off are not together.

5.0

Aug 31, 2015

Sales associate

Sales

Recommend

CEO approval

Business Outlook

Pros

Got to work in a fast paced sales environment. I also love working on cars which I was aloud to do time to time.

Cons

You can get very dirty.

2.0

Aug 30, 2015

Working for Pep Boys

Service sales manager

Recommend

CEO approval

Business Outlook

Pros

Working with pretty good people. Ability to choose days off.

Cons

Lots of work and responsibility for very little pay

Viewing 1318 - 1320 of 1,610 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Pep Boys Onsite Interview Event - Wednesday 7/8

Service Manager Trainee

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