Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Dec 30, 2015

Customer Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

20% discount on most purchases and services, paid time off, some schedule flexibility, offers a few occasional incentives to the employees.

Cons

only closes for thanksgiving day and christmas day, treats employees unfairly, shows promotional preference to those who speak a second language regardless of their qualifications or lack there of.

4.0

Dec 30, 2015

Micro-managed..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, family oriented team, informative training.

Cons

Heavily micro-managed, long hours, poor recognition, too stressful for the job at hand.

5.0

Dec 25, 2015

field operations

Field support

Recommend

CEO approval

Business Outlook

Pros

great group of people..strong team

Cons

too much change at the top

Viewing 1264 - 1266 of 1,611 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Delivery Driver Box Truck

Service Manager Trainee

Service Manager Trainee

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Pep Boys reviews

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Customer Service Manager

Micro-managed..

field operations

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