Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 22, 2015

Great business, bad people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The customer are nice, managers are super nice, paycheck is great if you can sell.

Cons

Some customers will complain forever till they get free stuff, new hire managers half the time don't know cars, your paycheck can tank if it's slow

4.0

Dec 15, 2015

Reviwer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay Hard work Fun job Working at the job

Cons

Busy work Not a lot of free time Hard tat times

3.0

Dec 14, 2015

Roller coaster ride!!

Lead master technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits! Gain loads of experience! Great people to work with.

Cons

Benefits are expensive! Lots of turnover! Low pay, little incentive to make money. Goals for total ticket pay are easy to reach but pay thereafter is nearly nonexistent. Upper management absolutely browbeats the mangers like slaves. Its horrible seeing a grown man grovel to that and get beat some more.

Viewing 1267 - 1269 of 1,611 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Delivery Driver Box Truck

Service Manager Trainee

Service Manager Trainee

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Great business, bad people

Reviwer

Roller coaster ride!!

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