Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,611 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 8, 2016

Pep boys service

Assistant service manager

Recommend

CEO approval

Business Outlook

Pros

Freedom, good environment, somewhat flexible

Cons

Understaffed, they made me add more words. That's my biggest gripe though.

4.0

Jan 7, 2016

Service Writer

Service writer

Recommend

CEO approval

Business Outlook

Pros

Diverse team. Good training. Good people to work with. Local company.

Cons

Nothing really bad to say. Moved on for a better paying job.

3.0

Jan 4, 2016

Not BAD

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly co- workers, Paid holidays, vacation/PTO, private parking lot, discount 20%, can have car picked up and work done while working at service center across the street. In-house gym and cafeteria. occasional paid snow days. casual fridays, flexible hourly schedule with the option to work 4 long days and a half day Friday,

Cons

bad neighborhood, poor sales means reduced work and increased busy work.

Viewing 1261 - 1263 of 1,611 Reviews

Jobs at Pep Boys

Auto General Service Technician

Automotive Customer Service Advisor

Automotive Technician B

Pep Boys

Pep Boys reviews

Company ratings over time

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Pep boys service

Service Writer

Not BAD

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