Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (42) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Benefits are good." ((in 39 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 26 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 21 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 18 reviews)); "Being forced to upsell for no commission" ((in 17 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,612 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 12, 2016

Beware

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Helping people get their cars and trucks back on the road and running strong.

Cons

Unprepared, understaffed, unprofessional top managers, for a parts store they do not carry many parts a motor head would need. You are overburdened with plano-gram tasks and displays for such urgent items as dog leashes and selfies kits which takes away from your time selling parts which is where the money is. I sincerely hope the Icahn Group will transform this store into a producer for the employees sake.

3.0

Mar 8, 2016

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Automotive experience People Service retail and commercial business

Cons

Lack of direction and identity lost

3.0

Mar 6, 2016

Financial Analyst Co-op

Financial analyst co-op

Recommend

CEO approval

Business Outlook

Pros

Great staff, who were more than happy to help me and teach me new things on a regular basis. My hours were good and flexible, and my manager was very understanding on days I needed him to be flexible. Fantastic work environment.

Cons

There was lots of down-time, and while at times it was nice, there comes a point where too much of it leads to boredom. There was also some out of date technology that made things difficult.

Viewing 1237 - 1239 of 1,612 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

General Sales & Service Tech

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