Pep Boys reviews

2.5

19% would recommend to a friend

(1,612 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

A place to Gain experience, but that's about it. A stepping stone to a better job. A first step in a career.

Cons

Self serving management. No team work at the manager, assistant manager, service writer level. Work is assigned to friends of theirs or higher ranking techs to keep them earning while others who may be as qualified are overlooked and starved of work. The pay is terrible. One is led to believe the pay will be higher than is attainable because of this way of favoring some while ostrisizing others. The pay is booked hour, and the way work is assigned booking 40 hours is impossible. 20 hours is the norm for the most part, and that means the thech will earn half of his wage. So if one is hired at $20 per hour, and 20 hours are booked but clock in 40 then $10 per hour is paid on the check. This is also accomplished by managers, service writers that give away the techs labor to make a sale. For example, a brake inspection that pays .2 of an hour may also have windshield wipers installed for free, in the end a tech may spend a half hour or more working but getting paid for 12 minutes. Sometimes the "courtesy" or free work out weighs the paid work..

3.0
Feb 29, 2016

gst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledge and experience for personal use.

Cons

Pay and amount of hors worked.

2.0
Feb 28, 2016

Communication is the Key

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees and everyone is very friendly

Cons

Departments don't communicate with each other Need to bring in fresh help employees are unmotivated

Viewing 1240 - 1242 of 1,612 Reviews

Glassdoor has 1,670 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.