Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 51 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 36 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 18 reviews)); "Low pay long hours bad corporate managment" ((in 16 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 4, 2024

Run, and don't look back

Lost and found

Recommend

CEO approval

Business Outlook

Pros

The peace and quiet in the bustling corporate environment helps get work done. People are so nice they just leave you alone to work and never say hi just to bother you! The walls were freshly painted too! Wawa coffee is nice.

Cons

1. Customers do not know if we are still in business 2. Auto Technicians make decisions for the company 3. Onboarding program consists of a powerpoint and meetings with departments that get cancelled 4. There is a SOP for everything, even ordering business cards. 5. The company is bleeding cash 6. Promote car mechanics with zero business sense to make business decisions is a recipe for failure. 7. Asking for help is essentially a 10 page essay on why things are done a certain way 8. Majority of the people have been there for 10+ years and are ready to sink the ship 9. When you ask HR for help, they send you a link and tell you to figure it out on your own 10. If you asked 4 people in IT how to do something, you would get 4 different answers

5.0

Dec 3, 2024

Great

Oil technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, good rate great place

Cons

None none none none none

1.0

Nov 23, 2024

Fun while it lasted

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

It's employment and I learned how to mount tires

Cons

My job is not just working on cars doing oil changes and tires agst also has to clean put up inventory assist technicians if they need help and know that is documented so if you're a GST and you mainly do inventory put up tires clean dump trash and scrap metal there's no way to document it and on paper it just looks like you don't do anything even though you're doing everything! the GST keeps the money flowing but the company does not care about the GST we get no perks no commission no benefits and apparently now we don't even get raises after being with the company for over two years even if you had a job when pep boys hired you and you left your other job expecting pep boys to help you move up in the industry you love pep boys will turn around spit on you and tell you you should be lucky to even have a job

Viewing 97 - 99 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Service Manager Trainee

Hasbrouck Heights, NJ

Pep Boys

Pep Boys reviews

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Reviews by job title

Run, and don't look back

Great

Fun while it lasted

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