Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 123 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 64 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 7, 2024

Good entry level job

Installer

Recommend

CEO approval

Business Outlook

Pros

Good hands on learning experience

Cons

Pay could be a little better

1.0

Dec 7, 2024

Trash

Class a technician

Recommend

CEO approval

Business Outlook

Pros

Only good thing about this place was becoming good with other techs you still talk to after leaving.

Cons

Shady place to work. Will lie to get you to work there. Care more about customers than the techs.

5.0

Dec 5, 2024

Good job

Technician

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about cars

Cons

Get fired easily if you are stupid

Viewing 94 - 96 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Service Manager Trainee

Hasbrouck Heights, NJ

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Pep Boys

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Reviews by job title

Good entry level job

Trash

Good job

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