Pep Boys reviews

2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Co-workers are fantastic, intelligent, professional and fun. Cafeteria food is good.

Cons

"Taking care of cars and people" the Pep Boys objective and pure fantasy. The most dysfunctional organization I've ever been exposed to. Layers upon layers of managers running around reporting, reporting and more reporting but complete lack of emphasis on critical elements of running the business. The politics are insane and that starts at senior leadership, which by the way is a revolving door. Frustration, stress and total lack of positive reinforcement are the norm. Compensation? Well let's just say that they make a cloak & dagger game out of it and you'll chase your money around till you're dizzy, just to come out losing year over year. Product Managers are not treated with the respect that should be commensurate with the position. Was bad years ago and has only gone downhill under Icahn Enterprises rule. Office building is old, rundown and full of cockroaches.

1.0
Oct 16, 2018

Category Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cafeteria on site. Cafeteria employees are friendly.

Cons

Management changes multiple times every year. Slash and burn expense control leads to very poor work conditions. Benefits are horrible.

2.0
Aug 12, 2018

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

There are no pros of working here

Cons

Upper management only cares about themselves, they don’t compensate their employees for hard work, no direction or goal

Viewing 7 - 9 of 1,606 Reviews

Glassdoor has 1,664 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.