Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 117 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 40 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Disability

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Reviews by job title

2K reviews

3.0

Apr 27, 2026

Variety of brands, but low pay discourages earning potential

Technician

Recommend

CEO approval

Business Outlook

Pros

Get to work on multiple vehicle brands.

Cons

If you’re looking to make money. Hourly pay is minimum, flag be lucky if you even make a few more dollars.

5.0

Apr 9, 2026

Great job with no downsides

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

2.0

Apr 2, 2026

Competitive pay but issues with management and equipment

Automotive technician

Recommend

CEO approval

Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

Viewing 7 - 9 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

L1 Service Desk Agent

Service Manager Trainee

Service Manager Trainee

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Variety of brands, but low pay discourages earning potential

Great job with no downsides

Competitive pay but issues with management and equipment

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