Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 86 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews)); "Good work environment to work in" ((in 17 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 109 reviews)); "Poor upper management can make or break you." ((in 65 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

2K reviews

2.0

Apr 16, 2017

Well??

Lead master technician

Recommend

CEO approval

Business Outlook

Pros

ASE's were paid for. Incentives were Good until new take over. Vacation time. Pay. Corporate personnel in Philly are pleasant.

Cons

Work schedule sucked. Mechanics are ok at best that are hired. Unless you have experience, you are considered crap. And unless you kiss but, you are crap. Upper mangement are WAYYYY OVER PAID IDIOTS who know nothing about cars and the equipment used to repair them.

3.0

Apr 10, 2017

Pep Boys Corporate Office - Layout Technician Salary

Layout technician

Recommend

CEO approval

Business Outlook

Pros

Some of my coworkers were nice.

Cons

Most of the people there were intolerable...bullies and cliques. Not very organized.

2.0

Mar 28, 2017

No Work Life Balance

Store manager

Recommend

CEO approval

Business Outlook

Pros

Solid Company, been in business a long time

Cons

Low pay after you figure how many hours "salary" is calculated. Work their full time people (Store Managers & Assistant Mgrs.) to death. Salary based on mandatory min 10hr days with no overtime pay. Salary Managers have to clock in and out daily. Never two days off in a row....and Mandatory work every SAT-even if you are the store manager and you have your store running perfectly.

Viewing 76 - 78 of 1,606 Reviews

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Well??

Pep Boys Corporate Office - Layout Technician Salary

No Work Life Balance

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