Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people and company to work for" ((in 91 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "Crazy long hours to work" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 1, 2021

Selfish company

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Gave me a chance Plenty of hours

Cons

No respect for PTO The respect for employees No set schedule Personal life isn’t respected Unfair and preferred treatment

1.0

Apr 11, 2020

PEP BOYS TREATS THEIR EMPLOYEES LIKE TRASH - TOSSED OUT WITH THE GARBAGE

Operations manager

Recommend

CEO approval

Business Outlook

Pros

There are no Pros with a company that treats their employees like trash.

Cons

My role was eliminated, which is understandable given the current environment. Yesterday I was handed a letter by management which said "Thank you for your service, effective immediately your role has been eliminated" No information on if I can use my PTO, if there is a severance, how I can apply for unemployment, what happens to my health benefits (since I am the sole earner in our home it is very critical). No information. Thanks for your service - now take yourself out with the trash. This is unbelievable in this environment when so many companies who have to make the hard decisions are doing it with some compassion and understanding.

1.0

Oct 8, 2019

Nope

Csa

Recommend

CEO approval

Business Outlook

Pros

The paycheck is the only thing i can think of

Cons

Everything seriously everything the processes are messed up and the employees do not follow them

Viewing 55 - 57 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Automotive Customer Service Advisor

Legal Administrative Assistant

Automotive Customer Service Advisor

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Pep Boys

Pep Boys reviews

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Reviews by job title

Selfish company

PEP BOYS TREATS THEIR EMPLOYEES LIKE TRASH - TOSSED OUT WITH THE GARBAGE

Nope

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