PayRetailers reviews

2.9

49% would recommend to a friend

(31 total reviews)

Juan Pablo Jutgla

41% approve of CEO

36% positive business outlook

PayRetailers has an employee rating of 2.9 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayRetailers employee rating is 22% below average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

31 reviews
1.0
Mar 12, 2025

Pain Retailers

Recommend
CEO approval
Business Outlook

Pros

It used to be a great place to work, but the shift in culture and people management has turned it into a nightmare.

Cons

In the past 1.5 years, the C-level and upper management have been taken over by cynical and toxic individuals. It feels like those who fire the most people or add the most pressure on the team are the ones getting rewarded. The C-suite has lost all empathy and makes terrible decisions. They try to emulate Silicon Valley culture but fail miserably. Micromanagement has become the norm, with management even going as far as monitoring employees’ browsing history. Every day feels like a gamble, with the constant fear of being fired. Even if you’re performing well and not under any PIP, people are still let go randomly. This has created a toxic environment, and as a result, most employees are actively seeking new opportunities.

avatar
PayRetailers Response
1y
We’re sorry to hear that your time at PayRetailers wasn’t as positive as we would have hoped. We appreciate your feedback and take it seriously as we work to improve our company. We wish you the best in your future career.
1.0
Oct 31, 2024

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Coworkers that despite everything that’s constantly going on, put the best of themselves both professionally and humanely. But again, this is their own merit, not the company's.

Cons

Summary: Sinking ship, don’t hop up unless you like to live in crisis mode and constant fear of being part of the next massive layoff without a single explanation or human treatment. There is a complete lack of vision, direction and common sense from the very top. Constant changes of priorities and expectations without clear communication or transparency about it. This not only affects the work environment in the worst possible way but gives absolutely no confidence that this is a company that has a good future ahead of it or that will hold through hard times. The product itself, what’s supposed to be the heart and soul of the company, is falling apart because it was built on bad decisions on top of bad decisions and due to the incompetence of those who decide and that should realize what’s really going on, it will only get worse. You’ll do what you are told to do, it will fail because it was badly conceived from the beginning and then you’ll be lectured to do better and will have to run like crazy to fix it. Crisis mode is permanent and for what concerns an employee, that translates into unbelievable levels of stress and subsequent burnout. As for opportunities and compensation … Imagine you are hired to do A. You do it well, so now you are supposed to do A, B and C but your payment will be A all along and it will be labeled as ‘this task is everyone’s responsibility’. There are no formal career paths, and directives to earn a career/salary increment don’t exist so if you’re lucky enough and they don’t change things along the way into something unachievable and senseless you’ll get an annual bonus and a cold thumbs up from some manager. A good career investment is to befriend the right person it seems and doesn’t even guarantee anything for certain. Human resources department should be called resources since the human part was lost a long time ago if it ever existed. As an employee here you are on your own and no one will step up for you when injustices are made. It’s only normal that in such an environment you see the worst of people flourish, that’s what fear of losing the job out of the blue, being punished and a constant sense of being lost and not valued does to people.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 113 PayRetailers reviews submitted anonymously by PayRetailers employees. Read employee reviews and ratings on Glassdoor to decide if PayRetailers is right for you.