PayPal reviews

3.6

59% would recommend to a friend

(9,603 total reviews)
avatar

Enrique Lores

50% approve of CEO

44% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

Rescinded my offer 13 days after I accepted it. I had 2 other equivalent paying offers (Software Developer) which I had already declined to work for. I would like to suggest people to accept this but don't trust them until you join them in fact don't trust until you work for a month for them. You can be removed whenever. Please don't be at the mercy of their will. Keep your options live until the last moment with this company for your safety.

2.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent to good benefits, the good managers were fantastic (though most have been let go by now), brilliant people in the tech roles, though most are now gone.

Cons

The company has no idea what to do with their products. We were constantly pivoting and dropping what we were previously doing to rush into some new half baked project only to drop that as well after a couple of weeks. Management was more interested in office politics than actually working and were constantly trying to backstab each other to the detriment of the company at large. Constant re-orgs as VP levels are constantly fighting for additional head count for clout. When layoffs started in late 2022 they claimed they were laying off the "low performers" but it was very clear it was more about killing off the people with high tenure than it was about any sort of performance issues. Also they completely changed their severance policy a month before initiating mass layoffs to make sure they wouldn't have to pay out their "1 month of severance per year at the company" promise. Just know that if management promises you anything that its basically worthless.

2.0
Mar 11, 2024

12 years of experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am forever thankful for the professional learning, knowledge, growth, and opportunities that PayPal provided me during my time there. By maintaining an open mind and accepting new roles or interim positions, one can experience limitless personal growth. Towards the end of my tenure, I was fortunate to have supportive leaders, as good leaders play a vital role in guiding your development journey.

Cons

The company is rife with nepotism and ineffective leadership. Some leaders show favoritism by hiring only their preferred individuals, overlooking merit and qualifications. On the other hand, some leaders are lazy, lacking accountability and failing to take responsibility for their underperforming teams. Ultimately, the company's performance is judged by its frequent layoffs. Instead of empowering capable leaders to mentor employees, the company resorts to layoffs, resulting in the dismissal of highly skilled and valuable staff members.

Viewing 31 - 33 of 9,603 Reviews

Glassdoor has 11,103 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.