PayPal reviews

I unfortunately experienced many critical issues working at PayPal. The biggest issue I faced was around promotions and raises. They give each department so few allocated promotions, that most teams aren’t given even a single promotion for years. This creates a serious problem, because so many people are under leveled and under compensated, that most just decide to leave as soon as their stocks vest after the first or second year, causing a huge drain of knowledge and experience, and a never ending cycle of recruiting. Then, our yearly budget for raises is incredibly small. As a manager, it was disheartening to tell my direct reports that I couldn’t give them a raise more than approx. 2%, even though they deserved it, because of PayPal’s allocated budget. It really felt like mixed signals when they keep bragging about their highest profit levels ever in their earnings calls, but then tell us their isn’t enough budget for raises to keep up with inflation. Additionally, compensation packages for new hires is reasonable, but lower than most of their competitors, which made it extremely difficult to get candidates to accept offers. I also unfortunately experienced an issue with diversity and inclusion. When I was affected by something that at most companies would be considered a serious offense, where private personal information was leaked without my consent, I was basically told that “this is the way it is and there’s nothing we can do about it.” I felt so alone, and cried for days, and felt like all of PayPal’s messaging about diversity and inclusion and caring about minorities was all talk and no action. All of this made it very difficult as a manager to keep our talented engineers at the company, and to have optimism when telling new candidates about the role.

PayPal is horribly managed. Often promotions are handed out based on politics and if management likes you, not based on merit. This causes people to be in places they shouldn't be. The office is very political and if you don't play the game properly you're out. I have worked in several different departments and it's pretty consistent amongst them all. The Directors have no idea what they're doing and decisions are often made without taking the teammate into consideration. PayPal likes to boast how they're they number 1 place to work. What they don't tell you is that they coerced the employees into taking the Phoenix Business Journal survey and threatened that if they didn't get number 1 they'd not complete some of the requests made by employees. That's why if you look at any other ranking site, PayPal is nowhere to be found. The pay is also terrible and unequal as it is based on politics and not merit. Management also has no idea what employees are doing what for the team. Hard work, dedication, and passion are often overlooked and not taken into consideration with reviews. PayPai is a disorganized mess and is moving backwards as there is no real leadership. Their attrition rate is very high as they do not pay employees enough to deal with the upset customers and shotty software used. I do not recommend this as a place to work.