Opendoor reviews

3.1

45% would recommend to a friend

(937 total reviews)

Kaz Nejatian

37% approve of CEO

29% positive business outlook

Opendoor has an employee rating of 3.1 out of 5 stars, based on 937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Opendoor employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

937 reviews
1.0
Nov 23, 2020

You have been warned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work home policy. But still not clear which teams HR is allowing to work from home post-pandemic - Going public means liquidity and a slight boost in team morale - A lot of politics here. It’s easy to be a low performer and coast if you know who to kiss up to. Many of us pick up the slack. Burn out is real - Culture used to be solid. Still a couple great people trying to keep culture alive. Good for them - We are winning in the space

Cons

- NO work-life balance. If you are on eng or data sci expect to be worked to the bone. If you care about your mental health, you should not join. You have been warned - Jr leadership means lack of focus on building culture - Which brings me to there is no culture. People are not excited to work here. Things have not been the same for awhile. - Eng feels underpaid, most people think about looking for jobs externally - There’s a lot of “we will follow up” from leadership with no follow-up. Leadership is afraid to answer hard questions live during Q&A so we don’t get straight answers to anything - Everyone good has left or is on their way out. Feel bad for recruiting team their efforts are a waste because we lose people too fast for new hires to mean anything. Lots of opportunity to move around though because there’s so much need and constant re-orgs happening. New blood seems solid though - Perf cycles are not 360 views. It’s just a big game of favoritism. Threaten to leave and you’ll get a promo however

1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

SF location, lunch while it was offered

Cons

Where to begin...There's enough recent reviews about our harsh internal culture, poor work/life balance, leadership favoritism, customer disregard/ manipulation, sub-par product quality/eng, and manager backstabbing to fill a kindle, so there's no need to elaborate further. (all of which are truthful) Advice to prospective employees... Want to know what it's like to work at Opendoor? Simply, think the worst of the culture of Uber (nearly half the company joined from Uber) and the greed/deception of many 2008-era financial companies that are no longer around. Think good and hard about your decision to join us here. If you do, realize all you'll ever be at Opendoor is a metric, one that is bendable until you break or become expendable. We laid off 35% of our employees (roughly 600 people for reported COVID concerns) the week after a company-wide update about their long-term financial stability. Before the dust had even settled, we reposted and started fresh hiring for many of the positions recently cut. Make no mistake. Opendoor is the tech version of 'We buy ugly houses' with better branding and design.

avatar
Opendoor Response
5y
Thank you for providing your feedback to us. It’s clear you feel we have a lot of work to do. We noticed that you are still a current employee with Opendoor, and we’d love the opportunity to be able to speak with you more directly so that we can understand more context around where these instances and challenges have occurred. We’d also like the opportunity to address a few points in your review that need some clarifying. First, we’re proud of our diverse team, which includes team members from many different companies -- there is no company in which half of our employees have joined from. As for recently posted roles, we’re excited to have been able to rehire many former employees as our business needs changed through this unprecedented time for our industry. We are continuing to update our careers page, and we encourage all former employees to reach out to their former colleagues to learn more or apply directly.
1.0
Jan 30, 2020

Say goodbye to any other extra curricular activity other than work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is close to home. That's about it.

Cons

Work life balance? Completely non existent. Also, that 'unlimited vacay' ploy? Don't fall for it. Only if there is coverage, after being guilt tripped (and working 14 hour days 6 days a week), you might be granted that much needed time off. But be prepared to work on vacation, as I have been asked to do. That salary that employees receive? Be prepared to work around the clock to complete 'tasks' by end of day vs end of business. You even receive the latest and greatest version of a MacBook Pro as a way to invisible ball and chain. Hours are so grueling, they are amping up their hiring for contractors through Robert Half Consulting, and have these same expectations for performance and only pay them $14/hr. Not to mention their sourcing work such as checking emails and attaching documents to Guatemala, however you are expected to go behind what they call the 'GTeam' to ensure what they have done is correct (more than 90% of the time, the same doc is uploaded to their archaic system 5-10x, which then re-generates an already completed task, therefore re-triggering the whole process again) This is one of the worse companies that I've ever worked for. The SLA 'metrics' are non-real estate related, and the volume that comes in is impossible to keep up with based on their expectations. These expectations however don't apply to everyone! If you are lucky enough to be in the popular 'cliques' and entertain others well, your so called performance will be overlooked. The managers work towards their bottom-line only. They put up a good front to make it appear that they care about you, but will threw you under the bus at the first opportunity. Be prepared to be micro-managed by this iBuyer that is doing things more along the lines of Amazon conveyor belty, and not anywhere near the level of service by traditional real estate, done with a few transaction coordinators. Slack is their preferred method of communication, and most times their managing Brokers are so overworked (or maybe they're not) they're always in meetings, and most times answer Brokerage questions that aren't completely relevant to the situation at hand. I haven't even began to mention their purchasing OS National and the headache that is their newly thought up Mortgage company. I'll leave that for another reviewer If you hear someone recommend Opendoor to work for OR even buying or selling, run! They will sell you a dream at AN EXTREMELY high cost!

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Glassdoor has 1,060 Opendoor reviews submitted anonymously by Opendoor employees. Read employee reviews and ratings on Glassdoor to decide if Opendoor is right for you.