At first it was great - great culture and people, amazing perks, generous pay, open to new ideas, and room for growth. Sure I noticed some favoritism, questionable decision making, and illegal activity but I overlooked it because it was heaven compared to my last job.
I very quickly learned that it's all just an illusion. Management favors popularity over hard-working performers and will use the "metrics" on a subjective basis depending on how they feel about the person. They say they want to hear your opinions, but they really don't like people who speak up unless you're one of the popular favorites mentioned above.
This last year was when it really started to go downhill. Prior to the recent COVID-19 related layoffs, they relocated ~70% of the jobs to Phoenix. This completely killed the culture in our office and to be honest, the culture was the only reason most people outside of the SF office felt motivated to show up everyday. The production jobs (jobs in the local market offices that dealt directly with transactions) are repetitive and monotonous with little room for growth. Even before the centralization in Phoenix, there wasn't any real career pathing but after, there was no room for movement or growth at all. I myself had been on multiple different teams during my time there due to re-structuring and knew that I was headed for a major dead-end.
The perks also started disappearing and they began to take on a more corporate type of culture. While they had no problem establishing all the unfavorable rules of a corporate culture, (changing positions to hourly from salary, micromanagement, etc.) they didn't lift a finger to create the organization and security that a corporate environment is supposed to offer. Opendoor was presenting the worst of both worlds, all the chaos of a startup mixed with the rigidity and lack of community of a corporate company.
Leadership really has no idea what they're doing. Not only do they make constant changes, the way the make the changes is drastic, disorganized, and unthoughtful. While the COVID-19 related layoff was understandable, I'm still trying to wrap my brain around the centralization in Phoenix as no real reason was given. Most large, profitable companies have multiple offices in multiple locations. They don't think things through properly and everything is done in a rush, causing unnecessary stress on everyone affected.
