Opendoor reviews

3.1

44% would recommend to a friend

(939 total reviews)

Kaz Nejatian

36% approve of CEO

29% positive business outlook

Opendoor has an employee rating of 3.1 out of 5 stars, based on 939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Opendoor employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

939 reviews
5.0
Sep 16, 2019

Challenging but rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team members, hard problems to solve, game-changing products for the real estate industry. At Opendoor you will work alongside incredibly smart people who want to solve the hard, impactful problems. Most people here work work quite a bit, as there's a lot to solve. There are really great people here who want to do what's best for the company and operate without ego. It's by far the most challenging role I've ever had, but it's also the most rewarding. Good benefits, including flex time off.

Cons

Can be thrashy at times. Communication can be improved as sometimes key people are left out of the loop on things. We recently hired an internal comms team and that seems to be helping. Things move very fast so it not the right place for people who aren't comfortable with that. I've seen a number of people who come from bigger companies and aren't used to the pace struggle with how quickly things move here.

avatar
Opendoor Response
6y
Thank you for sharing your experience and agree that fluid feedback is critical as we continue to build and grow the organization. You bring up great points - both in the pros and cons of working at Opendoor, and we will continue to work toward improving communication across the entire company as we grew and scale. Thank you again for taking the time to leave this thoughtful review!
5.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Opendoor is a great place to work. Working on the Opendoor team allows me to empower people with the freedom to move. As a Customer Experience Advocate, I have the chance to advocate for the best experience for the customer. I partner with many teams within Opendoor to make sure that customers have a seamless experience. As a CXA, you can advocate for changes that make the process easier for the customer. You can communicate directly with the teams that make the changes possible and see the changes come to fruition.

Cons

Opendoor is still a new company. We are defining the iBuyer category. Being apart of a trailblazing company can rub customers and real estate professionals the wrong way. As a customer experience advocate, you are the front line person who has to ease customer concerns. It is a can be a con when you identify positively with the company. Easing a frustrated customers concern can feel a bit like trying to defend a close friend. It can be pretty hard. While you can advocate for change and work hard to drive towards resolution, some changes are not an easy fix. If you have an idea, but the idea cannot come to life on your timeline, you have to get creative within the present circumstances. Opendoor is a startup, and you have to demonstrate grit daily.

3.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Laid back work environment. Good benefits.

Cons

Transparency and communication could be improved.

Viewing 757 - 759 of 939 Reviews

Glassdoor has 1,062 Opendoor reviews submitted anonymously by Opendoor employees. Read employee reviews and ratings on Glassdoor to decide if Opendoor is right for you.