Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OTIS?

65% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (73) , Project Manager (49) , Ingénieur Commercial (36) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Técnico De Serviços I (24) , Technicien de maintenance (23) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Good benefits and equipment to work on ect" ((in 116 reviews)); "The people here are great and very supportive." ((in 85 reviews)); "Brilliant and pay is good" ((in 76 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 51 reviews)); "A Good work life balance" ((in 50 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 47 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "Bad leadership and no training" ((in 17 reviews)); "long hours and pressure for results" ((in 17 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

OTIS reviews

Compare reviews

3.6

65% would recommend to a friend

(1,494 total reviews)

Judy Marks

76% approve of CEO

57% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

OTIS has an employee rating of 3.6 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 19, 2024

Good Product, Bad Leadership and Culture

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, company vehicle, salary, great elevator product.

Cons

Culture is terrible and toxic. Constant movement among management. No dedication to customers or relationship building. Money drives bad decision making and poor customer service. Middle management sole purpose is to micromanage spreadsheets and is overpopulated with people disconnected from customers and reality. Lowest level employees are treated as numbers and scapegoats. Bad business ethics - Management openly under-resources contracts and hopes customers don't notice. Ignores code requirements regarding maintenance. If you know the right answer, forget it, they will tell you to do something different. Working here will be extremely frustrating. Cost cutting is not growth.

1.0

Aug 21, 2023

Toxic abusive office with extremely high turnover

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Previous Years working with knowledgeable experienced supervisors and sales professionals who all ended up running for the hills.

Cons

Long hours, no appreciation for hard work, blatant abuse and contempt coming from extremely inexperienced office staff directed at field mechanics. Gave two weeks notice was told I was eligible for rehire but office ran an extremely vicious, deceptive , condescending and blatantly illegal slander campaign against me.

3.0

Aug 21, 2023

OTIS is a machine and you are a cog in the wheel

Project manager

Recommend

CEO approval

Business Outlook

Pros

At times work camaraderie was great dependent on who your general manager was. Otis contributed nicely to their 401k program Travel discounts

Cons

Medical & Dental are overpriced. No training. If you're not part of the "in" crowd you will get no where. Be your own advocate because no one will help you but you. People will throw you under the bus to make themselves look good. Push for money upfront because you will never get a big bump during review time. Raises can be anywhere from 1 - 4% dependent upon your branch contribution or if your manager likes you or not. If you're a butt kisser this place will be great for you.

Viewing 31 - 33 of 1,494 Reviews

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Jobs at OTIS

Analista Comercial Senior

Buenos Aires

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Vendedor de Servicios

Buenos Aires

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Técnico Integral Ascensores

Buenos Aires

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Tecnico de Instalaciones

Buenos Aires

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OTIS

OTIS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Product, Bad Leadership and Culture

Toxic abusive office with extremely high turnover

OTIS is a machine and you are a cog in the wheel

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