NiCE reviews

After a wildly successful company, (inContact) was acquired by NICE the company (inContact division) is not a place I would recommend working. Most of the perks have been stripped away, in that ensuring inContact employees are happy and wish to stay long-term is not an investment NICE is willing to make. The healthcare benefits package has fallen dramatically. The pay is well below market value. Unable to hire new talent or replace lost headcount. Especially US-based employees. Perks & benefits offered to NICE employees are not extended to inContact employees, specifically US-based employees. inContact's revenue is carrying NICE, yet the decisions & policies made by NICE's CEO Barak Eilam are having a serious negative impact on the future, and success of inContact. The company that hire me, the one I once loved is gone. I don't have faith the CEO of NICE has the ability to replicate what Paul Jarman created.

Since this company literally paved the way for thousands of businesses to remain operational during the quarantine, and successfully transition to remote work, changing the policy and forcing employees to either badge in to a physical office or resign their position is going to destroy the current employee base. Barak Eilam is attempting a layoff without calling it a layoff so he doesn't have to pay out severance or unemployment insurance costs. It makes absolutely no sense. They don't pay the employees what they're worth, you can't get a raise or promotion because its "not in the budget" but they can send sales guys on exotic trips, and give shirts and throw parties. They will hire international employees instead of US employees because they're cheaper, but if they're on a work visa in the US, they'll pay them well over what their team members make.