NiCE reviews

3.9

78% would recommend to a friend

(3,044 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Openly being lied to, and knowing this happens 80% of the time helps you to know what to expect up front.

Cons

Bad management, no long-term planning, extremely bad communication (especially to all non-Israeli employees), distinct lack of taking responsibility, in general a company that likes to sit in first row and pretend they are the all-knowing head of the game, for as little money as possible. If one confronts management with the results of their actions, one better open an account with Monsterboard...

1.0
Sep 28, 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The paychecks did not bounce.

Cons

So many. No raises. One year they said they were working on raises -- and then never mentioned it again. The next year -- did not mention it at all. Management is . . .l terrible and toxic. Finger pointing everywhere. Management messes things up and then looks for somebody to blame. No vision. No clue. Salaries way below market rates. Management ignores what you say and then complains you never informed them. I have had good jobs and bad jobs -- but never anything close to as bad as this. It makes Dilbert seem like an upgrade.

avatar
NiCE Response
8mo
Thanks for sharing your feedback. We noticed that some of the points you mentioned include misinformation about our processes and policies. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. Our annual employee surveys consistently highlight strong and supportive leadership as our key strengths.
1.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

If I have to give any, they have 2 coffee machines. That's really it.

Cons

Management have no idea of what we're facing, all they know best are push and push unreasonably, while giving little to no support. Be prepared to always feel abandoned.

avatar
NiCE Response
1y
Thanks for taking the time to share your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership and communication of our managers. NICE is a dynamic, fast-paced organization, and it ensures employees feel well supported and quickly get up to speed with a robust onboarding and learning program. We wish you the best in your professional endeavors.
Viewing 193 - 195 of 3,044 Reviews

Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.