NiCE reviews

1. Everyone in the team is burned out , you can literally check their faces to know how they are tackling situations mentally and physically. 2. Toxic lobby going on for promotions and appraisals, it you know to lure people you would definitely get a good cut. Talent is hardly recognised here. 3. Managers are mere puppets of senior folks and they are grossly incompetent yo manage the team and keep the spirit right. 4. HRBP gives a deaf ear to every complaints that are registered. 5. You get peanuts on the name of annual appraisal. 6. Useless parties to keep employees engaged. The fact is employees want recognition and appreciation but they never do that. 7.The vicious cycle of surveys which they promise are anonymous but these are the baitd to track employees and use it for absurdly throwing out that employee.

Support is terrible - challenging to keep customers happy Limited advancement opportunities even though they tout that 60% of openings are filled by internal candidates. While this may be true, you are better off going somewhere else for advancement quicker. Pay is stagnant - VERY LITTLE annual raises - they will say that they are pay for performance, but the pool used to fund merit is small and only a couple people on a team of 15 will actually get anything. So don't expect COLA increases. They addressed this in an all-hands call, and indicated that because voluntary attrition was so low, they aren't going to give much for annual merit - what a slap in the face for all of the hard workers that make this company so profitable. Benefits are okay, not great R&D focused on shiny new toy to sell rather than supporting current products They compensate their sales team the highest to sell, sell, sell, rather than pay for more resources in Dev to help solve issues in the product. Culture not great - every team is short-staffed, and people are burned out. Nobody going above and beyond anymore because there is no decent incentive of advancement or pay increases, so apathy has set in quite a bit. People will clock in and do their job, but there is no urgency on anything.