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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Jan 11, 2023

      Terrible culture

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, industry leading service.

      Cons

      Terrible tools for sales people, constantly trying to figure out ways NOT to pay on deals, toxic culture.

      avatar
      NiCE Response
      3y
      Thank you for your feedback. We believe that growing together at Nice CXone is essential for our success. Growth requires feedback, positive or negative. We are grateful that you shared your review with us. Our culture is very important to us and is a top priority. We believe if we can have a productive, fun culture; our employees can thrive in their careers at CXone. We strive to listen to all forms of feedback, and we truly appreciate your input in this GlassDoor review.
      3.0
      Oct 14, 2022

      Frustrating environment if you plan to stay.

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best CCaaS on the market. Services are constantly evolving which keeps you fully engaged. Great team support. Advancement opportunities.

      Cons

      Do not plan on annual pay treatment. The set date for pay treatment is constantly a moving target and excuses abound why you will not receive a pay increase. First it was Covid and now because NICE foresees a recession coming pay treatment for this yr was withheld from some employees. . it's about increasing cash in the bank on the backs of emplyees. Work/life balance can and does get out of control. Since NICE took over inContact the company has not been the same.

      3.0
      Oct 6, 2022

      Salaries are low

      Office support
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great. Associates level, good energy.

      Cons

      Top management is bad. They are cheap and salaries are low

      Viewing 154 - 156 of 3,046 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.