NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Haa some good employment policies. But read cons first.

Cons

This company’s management makes false promises saying they have surplus cash reserves and they wont layoff anyone. The management does not even stick to their words. Managers are puppets and dont take stand of their subordinates. They are forcing many of their employees to resign. Since being an long term employee for more than half of a decade, these people asked me and many more to resign reasoning performance issues even though my performance was “Successful”. They purposely play dirty politics and degrade the performance. The managers lack skills. Never ever join this organisation, you will spoil your life and career. Many like me were the sole bread earners and because of unethical behaviour of thos companys management, our families are suffering and finding it difficult to survive.

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NiCE Response
2y
Our employee surveys consistently show a high level of satisfaction with the leadership of our managers globally. Furthermore, the surveys have demonstrated great satisfaction with communication and clarity regarding alignment with work plans and goals. Please reach out to your HR Business Partner to discuss your concerns.
1.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good cafeteria and good facility

Cons

They fire employees with downsizing reason. Managers are Biased. Politics in HR team Leadership team will give false hopes

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NiCE Response
2y
Thanks for taking the time to share some of your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Please speak to your HR business partner to discuss any specific issues that you have.
1.0
May 31, 2023

Dont work here. CEO is the worst

Recommend
CEO approval
Business Outlook

Pros

Luckily I have good team and matrix manager. Work-life balance.

Cons

It was a great company before the merge, inContact was the best company ive ever worked for. But the acquisition happened, former CEO Paul Jarman left and it instantly become the worst, perks and other incentives were gone along with Paul. Forcing people and threatening to work in the office 2x a week is sick, telling us that we will be terminated if we dont comply. Even we're in vacation we have to badge in, this is a joke. Like a power tripping company now. Salary is below average, no inventives for milestones. Company outings were gone. We pay for our own trip or events.

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NiCE Response
3y
Thanks for your feedback. At NICE, we pride ourselves on nurturing our employees across the globe with great benefits, learning and development programs and numerous prizes, competitions, and events. Our employee surveys show that the NICE-FLEX hybrid work model is well-received and NICErs enjoy coming to the office twice a week so they can collaborate and connect with their teams. We suggest you speak to your HR business partner about your concerns and wish you ongoing success at NICE.
Viewing 151 - 153 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.