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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 17, 2012

      Very chaotic--paranoia, disrespect and lack of integrity are rampant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical benefits are good, and they are available day 1 Vacation benefits are good, but you are discouraged to take them.

      Cons

      Only Israeli nationals are promoted to executive positions. Lack of investment in allowing employees to succeed in supporting Customers. Asks a lot of employees, but does not give much in return Work/life balance is nonexistent This is the worst place I've ever worked

      2.0
      Jan 19, 2012

      NICE systems has no plan of action on projects and is very disorganized.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice coworkers and friendly environment to work for. The benefits are normal but nothing to go crazy over. Around a lot of nice places to eat.

      Cons

      Company has no idea how to work with the American portion of the company. They will hire people from Israel and train them before they will give you a promotion.

      1.0
      Jul 23, 2025

      No rasies of any kind in 5 years - stay away from this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully remote remote work is available for some positions - Yearly bonus (which was a static amount that didn't increase), which they are going to start taking away next year. - Work/Life balance can be good, depending on the role and your direct manager.

      Cons

      - Doesn't do cost of living raises - Doesn't do merit raises unless you are in the top 1% and then the merit increase is less the 5% regardless of - Doesn't do any sort of pay adjustment when moving to a completely different position - They have recently implemented a "bottom 10% doesn't get any kind of bonus" and are likely going to start firing the bottom 10%, the metrics are very vague so it will be easy for anyone to be fired. This is a policy that has been tried at several large companies like Microsoft and all of them abandoned this policy. - You can be moved to a totally different role with different responsibilities and team with no notice or adjustment to pay.

      avatar
      NiCE Response
      10mo
      Thanks for sharing your feedback. We noticed that some of the points you mentioned include misinformation about our processes and policies, and we encourage you to reach out to your manager or HR Business Partner to clarify any questions. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. The recent updates to our performance and compensation approach are designed to enhance professional development and total rewards, and full details were shared in our communications. We encourage you to revisit these communications and reach out if you require further clarification – we’re here to ensure that everyone has accurate information and feels supported.
      Viewing 145 - 147 of 3,046 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.