NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 3, 2014

No training, no help, no chance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It paid the bills, the commute was easy, and the team I worked in worked well together, but then we had too otherwise we would've all gone crazy.

Cons

No training at all. Given a role without any guidance and training, then everyone acts surprised when things don't go to plan. No real plan to support customers. Work technical staff until they break. No clear management structure. Not from Israel? Then you might as well leave straight away because you'll be left on your own to fail.

2.0
Sep 2, 2013

Craziness!

Recommend
CEO approval
Business Outlook

Pros

Interesting technology, some good people, great pay and benefits

Cons

No training. No support. Constantly upping the ante, but not providing any assistance on achieving it. Reworking company mission every 6 months, changing management constantly, no consistency. HR says, "if you don't like what you are doing, don't worry, it'll change in a few months anyway". Not a great place for women to work.

2.0
Jun 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Multi-national company with multi-national customers, lots of international business trips Very interesting fields of business (financial institutions, governments, transport companies) In some segments you work with state of the art equipment and software, and you work closely with real experts in their field, which is many times highly educating

Cons

Non-productive CRM system which does not really follow the natural normal business processes, therefore you have to add many sideletters in the form of excel sheets to provide management information, CRM system is close to obsolete and time consuming. Poor integration of acquired companies, poor evaluation after integrating the business processes Management thrives on incorrect business data acquired from the old fashioned CRM, poor follow up , nor correction of errors in CRM or standard operational procedures Promisses made by management are hardly kept High turnover and high rate in changes of higher management, hardly perceivable nor comprehendable by the lower ranks

Viewing 142 - 144 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.