NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Peers were some of the most professional and smartest folks I have worked with in my 25 years in the business, and the experiences, customers, partners during my time were invaluable. Could have achieved so much if management could get out of their own way and leave people alone to do the job they were hired to do, with accountability, of course.

Cons

Micromanagement, negativity, baseless accusations, gaslighting, endless duplication of reporting and lack of accountability for management for their actions or lack thereof. It is inconceivable how people can get positive feedback from groups, co-workers and partners they work with, yet get nothing but negative feedback from management. It is inconceivable how a group can be chastised for not accomplishing objectives when objectives and goals are not clearly defined. I would never presume to tell someone where they should or should not work. I can only say I would never work here again, and would never recommend it as a place to work to anyone I loathed, much less anyone I cared about. Wouldn’t wish it on my worst enemy, if I had one.

1.0
May 12, 2023

Worst work life balance

Recommend
CEO approval
Business Outlook

Pros

No pros while working in such company

Cons

Worst work life balance Austere deadlines You even have to work on weekends Management does favoritism

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NiCE Response
3y
Thank you for sharing your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We encourage you to reach out to your HR business partner to further discuss your specific concerns.
3.0
Apr 19, 2023

Layoffs

Recommend
CEO approval
Business Outlook

Pros

Great team Hybrid 2 days a week in office schedule

Cons

Toxic upper management Layoffs they try to hide

avatar
NiCE Response
3y
Thanks for sharing your feedback. We were glad to read that you are happy with your team and the hybrid work environment. We recommend that you reach out to your manager / HR business partner to further discuss your specific concerns. We wish you ongoing success at NICE!
Viewing 118 - 120 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.