NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 7, 2018

NICE India 2017 = TCS of 1990’s

Recommend
CEO approval
Business Outlook

Pros

• You can plan to spend lot of time with family, there is no work pressure • If there is a work pressure, you and push back and your manager will create a false story and manage the situation and get you more time. • You are part of a big growing organization, so promotion, awards and growth comes without effort

Cons

I relocated to Pune to Join in NICE. when I joined this company, I had a high opinion considering that it’s an Israel based company. Later realized India center is used more like an outsourcing arm of NICE, instead of outsourcing to TCS, Infosys or Wipro. From the global operations perspective what NICE is doing is exactly what many US companies did in 1990’s. They dumped low value job to low cost centres. From NICE India perspective, they are exactly doing what TCS did in 1990’s. 10% of the team works hard and 90% of the team enjoys life. Company underutilizes the team (every leader is interested in growing the team and not helping the business by cutting cost), creating a fun and enjoyable environment and made people lazy and not valuable in the market. • None of the leaders in India is capable / empowered to take decisions, and they have to depend upon the leaders in US or in Israel. • People talk about great technologies, you will realize that you are working only on the maintenance work in the project and great technologies are used in US or Israel. • Company practices Agile as methodology without following the principles of Agile. • Anyone who is working in NICE for 2 years will find extremely hard to get interesting job in the market as you would have become outdated, Lazy and less energetic.

2.0
Oct 24, 2017

HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None for my particular department.

Cons

Unbelievably stressful. No work life balance, which is felt from the top down. Administrative departments severely understaffed and overworked. My boss would no call no show on 90% of our scheduled meetings because she was so overwhelmed. I could barely get her on the phone. So much process and red tape that it takes reaching out to the CEO directly to get anything accomplished.

2.0
Dec 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Bagels and March madness tournament payout

Cons

No work life balance. Don't care what effect your hard has on your family. Don't honor hard working employees. Back employees who constantly Brown nose

Viewing 73 - 75 of 3,027 Reviews

Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.