NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation ; competitive health insurance benefits; fairly consistent and fairly generous bonus plan.

Cons

There is no work life balance. It is an unspoken rule that you will work during vacations and holidays. Intensive evening and weekend work whether it be tied to cutover activity or tied to the fact that you are overallocated as a work resource; most project support resources are outsourced to other countries which makes scheduling resources for stateside projects problematic. The company has moved to sourcing most project manager work to Bogota Columbia so stateside project managers’ job security is somewhat questionable . Management rules with a heavy hand in an environment where difficulty in work resource scheduling and new never-before tried integrations make success not impossible but many times difficult. Culture. and values are spoken to but not lived by the management team that endorses then . Having said all of this, the company does tend to perform well and makes thoughtful acquisitions to better its portfolio.

1.0
Dec 9, 2016

Disgusting Company

Recommend
CEO approval
Business Outlook

Pros

No good reason to join such a horrible organization i left just after 6 months of working but they forcefully made me work for 1 year.

Cons

Very employe unfriendly company always harassing employees in every way possible stay away from this company or else you will ruin your career .it was the most traumatic experience that i had working for this horrible company i completely wasted 1 year of my professional life working for them

2.0
Jan 15, 2015

Can't quite get it together...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- competitive benefits - lots of mobility across roles and geographies - lots of opportunity to impact improvements - good employee morale programs (parties, food, awards, etc.) - leadership desire to do and be better (just not executing on it for reasons described below)

Cons

- total emphasis on cost control at the expense of product quality, innovation, learning, program excellence, efficiency and customer experience. Isn't possible for a high tech company to continue operating in this manner and remain successful. Note that growth is almost exclusively from acquisitions. - low trust culture: more tightly held decision-making than I've seen at any other company. Several top-talent leaders left because they were not allowed to make key decisions for their groups - lots of responsibility and accountability without authority which is senseless. - Mostly C and below talent, A talent gets frustrated with the tight control and mediocrity built into the culture and leaves. - Infrastructure and processes are so inefficient and clumsy that it becomes a serious barrier to getting one's job done. - Very much a glass ceiling for non-Israelis. Israelis are routinely given preference for leadership jobs outside of Israel, even when they are nowhere near as qualified as local candidates. This really hurts the business in many ways. - Work-life integration for most is non-existent. There is a belief that if you don't work 60-80 hours every week, you're not really committed. Employees who are parents of children routinely have to sacrifice their relationships to be successful.

Viewing 46 - 48 of 3,027 Reviews

Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.