Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (57) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (44) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 218 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 212 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 198 reviews)); "Good wlb and work culture" ((in 117 reviews)); "good benefits and on boarding process" ((in 91 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 114 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 64 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 24 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

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NiCE

NiCE reviews

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3.9

78% would recommend to a friend

(3,027 total reviews)

Scott Russell

83% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 21, 2023

Bait and Switch

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great team members that you will enjoy working with.. Leadership not so much

Cons

Make sure you watch your commissions.. They will do everything they can to push you out before you actually earn them Leadership

2.0

Mar 25, 2022

"Leader in the Space" but wouldn't recommend

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Leader in CCaaS -Company is continuing to acquire new solutions which makes our product offering robust and "future proof" -Solid work life balance

Cons

-Poor career advancement options -CEO only seems to care about P&L -Company culture is 30 years behind the times -Is a $15+ billion company but runs like a disorganized slow moving startup -Is continually behind the curve when it comes to latest sales practices -Upper Management doesn't seem like they really want to help their employees excel in their job -When promoted, NICE doesn't want to pay internal employees what they're paying new hires

2.0

Feb 19, 2021

Company lays off employees on any random day

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Technology and products are good

Cons

Appraisal is less. They lay off employee randomly without giving any reason or justification. HR system as well as the HR people are immature.

Viewing 43 - 45 of 3,027 Reviews

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Jobs at NiCE

Technical Customer Success Manager

Technical Account Manager

Remote

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Client Services Project Manager, CX

United States

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Transformation Consultant

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Bait and Switch

"Leader in the Space" but wouldn't recommend

Company lays off employees on any random day

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