New York Life reviews

3.7

63% would recommend to a friend

(5,482 total reviews)
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Craig DeSanto

78% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

1. The culture: The culture at this company, specifically the Bellevue location, is like no other place I have worked at before. The management team works together to help every agent grow both professionally and personally. 2. Teamwork: You can be put on a team or work individually. There are senior agents and advisors that will mentor you along with a management team and product consultants. 3. Options: Within two years of working with the company you have the opportunity to learn the management side, become a full financial advisor, learn about positions in the home office, or continue to enjoy the agent role. 4. Training: The training for out industry is absolutely outstanding. I have worked at other financial firms and have many family members in the business and what New York Life has is truly special. 5. Uncapped Income: You truly have the opportunity to earn as much income as you work for. My first year did not make six figures, but my second year I did and I make about 145% every single year compared to the last. There are many people in our company (and office) making a seven figure income. 6. Entrepreneurship and Grit: To be successful in this business you learn time management, build grit, and gain control of your life. To be successful you learn to become the best version of yourself: honest, hard working, and caring. New York Life offers many third party programs to help their employees learn this and become who they want to become (both professionally and personally). 7. Pension: How many companies still have a pension!? Not many, New York Life does. 8. You can choose your work hours and vacation time 9. The management team works with you when you have personal situations and does not let you go during times of uncertainty. In fact, they give you more attention and help. Trust me, I've been there.

Cons

1. Starting Off: Like any business when you first start, it takes hard work and determination to succeed. To build a strong base of income, you will need to work diligently and have a positive mindset. Use the resources the company gives you to make it easier. You do not need to go to school for 8 years to work at this company, but you do need to be patient and trust the process. 2. Small 401K match based on profit sharing (but pension makes up for it by far!)

1.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place for someone who is starting out their careers. The benefits are hard to beat.

Cons

When I returned from maternity leave, I was not provided a safe space to express my breast milk. I requested for a lock to be installed on my door to ensure that I will not have any intruders. That was quickly declined, and the response I got was because of budgeting reasons. I was made to feel discouraged like this is the way things are. I was told others before me have tried going to HR, but that did not help them. I knew what my rights were as a working mother, but I decided to just leave the company instead of fighting with people I will have to work with on a daily basis. Even if I won the battle of getting a secure place to pump, I would be in a losing position as I'm surrounded by people who have shown that they do not respect mine and my child's needs. Management style is more on the micromanaging side. Managers cared most about making themselves look good in front of their leaders, and not so much about the mental and physical wellbeing of their team members. At least, this is the case in the area I worked in.

1.0
May 14, 2019

run

Recommend
CEO approval
Business Outlook

Pros

There is definitely opportunity to make a good salary. Especially if you have a rich aunt/uncle and if you lie to your friends and family well enough. Can you make a lot of money? Yes. But working at a company where you're not often in the office does not create a culture, and you lose a lot of great aspects of the modern workplace by working here. NYL brags about how much they pay out, but are unwilling to meet employees even a quarter of the way.

Cons

My worst work experience to date. Had to pay monthly just to have a desk in the Waltham office while working off commission. They advertise that this is different than the average workplace, and they're right. Unlike most companies, New York Life does not have a culture, nor recognizes how the modern workplace has evolved the last decade. My "Managing Partner" blatantly lied and manipulated language to make your life goals seem attainable with no base salary, expenses just to work, and when I left I owed almost $1000 in ledger debt? New York Life is the epitome of every stereotype you've ever heard about people who work in insurance. A 'genuine care' for providing protection for families is a commonly used phrase at NYL only to justify money hungry salesmen and women, starved because their company does not care about them. Ask them about their turnover rate, and try to follow along as they twist words into making NYL sound like an enjoyable career path.

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New York Life Response
7y
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
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