run - Financial Services Professional New York Life Employee Review

1.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

There is definitely opportunity to make a good salary. Especially if you have a rich aunt/uncle and if you lie to your friends and family well enough. Can you make a lot of money? Yes. But working at a company where you're not often in the office does not create a culture, and you lose a lot of great aspects of the modern workplace by working here. NYL brags about how much they pay out, but are unwilling to meet employees even a quarter of the way.

Cons

My worst work experience to date. Had to pay monthly just to have a desk in the Waltham office while working off commission. They advertise that this is different than the average workplace, and they're right. Unlike most companies, New York Life does not have a culture, nor recognizes how the modern workplace has evolved the last decade. My "Managing Partner" blatantly lied and manipulated language to make your life goals seem attainable with no base salary, expenses just to work, and when I left I owed almost $1000 in ledger debt? New York Life is the epitome of every stereotype you've ever heard about people who work in insurance. A 'genuine care' for providing protection for families is a commonly used phrase at NYL only to justify money hungry salesmen and women, starved because their company does not care about them. Ask them about their turnover rate, and try to follow along as they twist words into making NYL sound like an enjoyable career path.

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New York Life Response
7y
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.

Explore other reviews about New York Life

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand with high levels of training and support. Good work-life balance and supportive managers who don't micromanage. Benefits include good pay, decent PTO, tuition reimbursement, bonuses. Agents enjoy full autonomy over their schedule, the ability to work with clients they choose, and untapped commission potential. Training is strong, with clear advancement paths toward financial advisor and management roles.

Cons

Commission-only structure. Agents must generate their own leads with no real structure to daily activities.

5.0
Oct 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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