Does New York Life pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New York Life. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at New York Life?

63% of New York Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Life 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at New York Life?

Agent (670) , Insurance Agent (640) , Financial Services Professional (254) , Financial Advisor (227) , Senior Associate (138) , Registered Representative (137) , Intern (102) , Financial Services Representative (98) , Life Insurance Agent (98) , Insurance Sales Agent (97) , Financial Professional (95) , Corporate Vice President (86) , Customer Service Representative (83) , Partner (57) , CVP (54)

What are the pros of working at New York Life according to real employee reviews?

"Can be lucrative and great training" ((in 566 reviews)); "Great hours and people that work there" ((in 337 reviews)); "great benefits and close to freeways" ((in 313 reviews)); "moving to Agile from Waterfall based projects) Internal Mobility is good if you're interested Good work/life balance at the company" ((in 196 reviews)); "A great culture based in giving and many events to attend if you have time." ((in 180 reviews))

What are the cons of working at New York Life according to real employee reviews?

"Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production" ((in 319 reviews)); "no salary for all the time and effort you have to put in unless in management." ((in 243 reviews)); "Poor management and lack of help." ((in 174 reviews)); "The reason someone makes a good manager at NYL is because they know how to sell people." ((in 108 reviews)); "Even more of a deathknell, upper management is slowly outsourcing every department." ((in 31 reviews))

What are employees saying about New York Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Life layoffs and their outlook for job security at New York Life in 2026.

New York Life reviews

3.7

63% would recommend to a friend

(5,482 total reviews)

Craig DeSanto

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews

1.0

May 4, 2018

WARNING: Approach with Extreme Caution.

Financial services professional

Recommend

CEO approval

Business Outlook

Pros

Excellent income potential, freedom to work for yourself. Excellent brand recognition. On the surface this looks like the opportunity of a life time.

Cons

Don't believe what you are told, ask your recruiter 1) how many agents/ financial consultants have made it past 5 years (most don't) 2) for proof of their income while an agent. Most in management are there because they can not sustain income as a Financial Services Representative. The business model at NYL is to capitalize on the new reps friends and families (low lying fruit) and once these relationships are expired (sold) they have no consistent way of sustaining your business or income.

1.0

Sep 21, 2017

Cons definitely outweigh the Pros

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

1) Company invests significantly into insurance training for new agents 2) Strong brand 3) Tuition reimbursement for certain insurance-related courses

Cons

Disclaimer: Cons do not apply to all offices, as each branch has a different Managing Partner (I am only referring to the office in which I worked) 1) Sales support is significantly lacking. At times you feel as if the back-office is trying to prevent you from achieving your sales goals. 2) Management encourages new agents to share/split cases with veteran agents (significantly reducing the new agents income). Especially since some veteran agents don't do 50/50 splits (they want the new agent to be in the losing position, since they are "training you"). They also give veteran agents "hot leads", and give the new agents the "Antarctica leads". Both tactics are EXTREMELY discouraging. 3) Management tends to celebrate and joke about the amount of turnover that occurs, instead of trying to fix it.

New York Life Response

8y

Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.

2.0

Jul 11, 2017

Glad to be out

Agent

Recommend

CEO approval

Business Outlook

Pros

Learned how to sell life insurance to anyone. Training in the first 6 months is very good.

Cons

I never made it to my Managing Partner's preferred club so my view on NY Life is negative. They can be very good old boys club. They clearly discriminate against minorities they don't like. Now looking back I am ashamed to be associated with them. I also worked under when Mr Pfaff was there. It appears his replacement has made things worse.

New York Life Response

8y

Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to contact our Ethics Hotline, which provides an anonymous way to report your concerns. Please do so via (888) 331-0619 or https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Viewing 88 - 90 of 5,482 Reviews

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New York Life reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

WARNING: Approach with Extreme Caution.

Cons definitely outweigh the Pros

Glad to be out

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