New York Life reviews

3.7

62% would recommend to a friend

(5,474 total reviews)
avatar

Craig DeSanto

76% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Aug 6, 2009

a pretty amazing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is focused on the long term, which benefits clients and employees. Strength amid the current financial crisis is just one example. Senior management team is very smart, ethical and collaborative. They rarely make poor choices. Company does the right thing by its clients, agents and employees, even when no one is looking. Very healthy balance between conservatism and innovation. Best benefit package I've ever seen, including pension, generous 401(k), on-site medical and dental, and half-day Fridays in the summer.

Cons

Technologically behind the curve, which limits growth. Struggling to figure out how to get more women and people of color into senior management ranks. A lot of rank-and-file employees still have a 9-to-5 mentality, while manay middle and senior managers work 24/7.

5.0
Jul 29, 2009
Recommend
CEO approval
Business Outlook

Pros

I have only been with this company for about three weeks now, and I am thuroughly impressed with its daily operations. I have been treated with nothing but respect and kindness from everyone in my office. This may seem normal, but it's different when you are only 24 years old. At any other companies, senior-level sales agents would just shrug you off as another statistic, but not here. Everything promised by the company has been implemented. They did not recruit me with unrealistic "dreams" of "making it". My manager told me exactly what I would have to do in order to get where I want to be. I am not afraid of hard work, so this is the right place for me. I love the fact that every morning when I wake up I can decide how I want to further better my life. It is up to me to do what I need to in order to achieve the goals and dreams I have had of my adulthood since I was a younger boy. I am glad that I do not have managers breathing down my back watching my every move. As long as you perform how they expect you to, this is the job for you. Do you like a challenge, or would you rather go into work everyday and plan your life around the money you are going to make no madder how hard you work? Personally, I would rather make my own hours, enjoy leisure time (while potentially meeting new clients), and go about my life as if I do not even have a job rather than work 9 to 5. If you have a personality that loves being around people and helping people, you can't find a job that will reward you for this with compensation better than New York Life.

Cons

I only have a couple of cons which have come to my attention. It seems as though there are a lot of personal costs that agents have to pay for. In saying this, it just makes you work harder in order to pay for it. Look at all of the financial companies that gave their employees everything for free; they either no longer exist, or were bought out. New York Life knows what it is doing. It is obvious in how well it is ranked, and how solid it's foundation truly is. Agents who expect companies to pay for everything for them will not appreciate how much those items cost until it is coming out of their own pocket. It no longer makes sense to make 100 pages of color copies which are going to be thrown away in a day when the agent has to pay for it. It is this attitude of having the agents pay for these items for themselves that shows how smart New York Life truly is as a company. If an agent can't afford something, learn to live without it. Every agent has a tale of how hard it used to be when they started out. Well guess what? For new agents, get used to a struggle. You aren't going to get a corner window office with products to waste in today's world. ESPECIALLY not in the financial industry anymore!

1.0
Jul 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Great time off flexibility, especially if you live close to the office. Low stress environment, except if you like to be productive.

Cons

You won't find a high level of empoyee professionalism here. I think sombody said something about zombies in an earlier review. I've never seen anything like it before nor since (thank God). At times humiliating and demoralizing work conditions and inept leadership aplenty. I often see castoffs from other companies hired by NYL at higher levels then from where they were dismissed from.

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