New York Life reviews

3.7

62% would recommend to a friend

(5,473 total reviews)
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Craig DeSanto

76% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Unlimited income potential 2. Industry leading training program 3. Company culture is the best I have ever experienced 4. Several different advancement opportunity tracks 5. The opportunity to operate your own practice as an entrepreneur with the backing of a Fortune 100 company 6. District agent contract is with New York Life is hands down the best employment contract in the entire industry

Cons

1. You HAVE TO PRODUCE! The compensation is commission dependent with no base salary. There is a production based bonus of up to 80% of commission plus addition to other production bonuses for the first 36 months with the company to supplement new agents while they build a book of business. That said, if you expect to get paid for showing up then perhaps this isn't the career for you. Building your financial services practice is no different than starting a business from the ground up! You need to be completely self motivated and have an alternate income (such as spouse income, investments, or pension from previous career) or 6 - 12 months of savings while you are building your practice. If you come into this expecting to be profitable from day one then you probably need to find a different career. 2. You must have a thick skin! If you can't deal with hearing the word "no" then this is probably not the career for you. You are going to hear it all the time. This is a sales position and "no" is simply part of the customer/client psychology. 3. You can't be a know it all. I've seen too many people fail in this career because they walked in thinking they had a better way and didn't follow through on what they were trained to do. You can't do that. I hate to say it but if you're going to be successful in a career with New York Life, you have to drink the Kool-aid. There's a reason this company has the top advisors and agents in the industry and completely dominates membership at MDRT. Its because the systems work...as long as you do!

2.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Income potential, flexible work hours AFTER becoming established.

Cons

New York Life has deteriorated in its standards, integrity and decency. Management does NOT adhere to its own Code of Conduct. I can no longer, in good faith, recommend, that any begin a new career with New York Life

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New York Life Response
7y
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Great sales pitch. Friendly workplace. Lots of training. Earnings potential is high

Cons

Earnings potential is high if you’re looking to become a slave to the job. Everything is rehearsed including the script they sell to individuals. Unethical behavior by upper management inauthentic sales they are use to selling a dream and they do it well. There is favoritism and some disrespect from partners because they believe that they are better than everyone

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New York Life Response
7y
Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.
Viewing 43 - 45 of 5,473 Reviews

Glassdoor has 6,509 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.