New York Life reviews

3.7

62% would recommend to a friend

(5,474 total reviews)
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Craig DeSanto

76% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Oct 26, 2015

Used to be a great place

Recommend
CEO approval
Business Outlook

Pros

Financial stability. Remnants of institutional knowledge and highly dedicated employees remain, general team approach

Cons

Lack of clear direction, constant strategy change, major outsourcing of IT and possibly service functions, high turn over in management ranks, lack of career path. Disregard towards rank and file employees that are tenured as they're perceived absolete and not cost effective. Used to be a great place to work and establish a career. Yet longevity is no longer valued.

2.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Financial strength, a universe (although it's shrinking by the month) of knowledgable, seasoned staff. Midtown Manhattan location .

Cons

Has changed sgnificantly in the last few years, from a beneficient, proud-to-be-here employer to a keep-your-head-down, "what shoe is going to drop next" environment. As others have observed, continual staff cuts (latest one announced willl bascially outsource most of IT, cutting 2,000 jobs). Employee population has basically broken into two groups, grizzled veterans who are rewokring their financials so they can retire as soon as possible and young new recruits who are clueless about what they are getting into.

1.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

If you enjoy taking repetitive classes, are a white male whose family supports them financially, then you might as well join if you cannot find anything else to do. You can get 'hired' if you have a pulse and can name one friend or relative with a bank account.

Cons

'Salary' described in interviews is not a real salary. Entirely commission based. "Management's" idea of support is creating new ways for you to get new clients, by paying them a fee. You are entirely disposable, and the minute you don't make required sales figures, your manager will ignore you. You pay for EVERYTHING. Want to work in the office? Cubicle: $____ a month. Phone line: $____ a month. Use some equipment to promote the company: $____ each time. You will be told to go to MANDATORY meetings to hear about new 'GAME-CHANGERS' that you are told will bring in big clients at some catering hall....if you pay $100 for entry. If you enjoy living in a cult that requires your time, assets and loyalty, you may enjoy it here. Even if you are out selling a lot of policies, you are expected to go to multiple meetings a week. The company uses a CHILD ID Program to make Child IDs for school groups / youth sport leagues to get new parents (yes, you pay to use the machine as an agent too). The information parents give them is strictly for marketing purposes. Any information taken on the child is not given to police, so in the event your child goes missing, the parent would still need to give police the child's info, and the Child ID kit is only good for matching up fingerprints on a dead body. (Sad, but true.) In all of the history of the Program, not one was ever used for an Amber alert or other child incident. Like many sales jobs, you are expected to go out and get a client base yourself, so this usually means bugging your family or friends. If you don't find a consistent number of new wealthy clients, the company doesn't care. They can always give your clients to another agent. If client ends a policy, they want your COMMISSION BACK. This company seems to be the one that was run by old white men until 200_, who suddenly looked around and said "What are these things all around me? We should try selling to them." when they saw a woman, a minority, or homosexual. As a result, the company has several initiatives to get more clients from minority groups, but such groups are talked about as if they were some sort of "lesser" person. If you are, say, a gay African American, they would love to have you as an agent, because then you could maybe get clients from "those black people" or "those gay people" (substitute any adjective for a slur if the door is closed). (I heard one of the marketing people talk about "creating _______ wealth in the ________ community" as if buying life insurance would defeat discrimination.) Company will hold raffles of items at events, then not actually hold the raffle, or choose a winner only if a person entering has interest in a $5,000,000 policy (who of course "wins" the raffle). All in all, not the place to be if you are honest, in need of a regular paycheck, or if you want to be treated as an individual. Enrollment in a military program will net you more income, stability, and a sense of doing something good with your life. Oddly enough, you would probably feel more satisfied as an individual then you would at NY Life. ---- Oh, almost forgot, expect some shill to say 'The person didn't put in the hard work and that's why they didn't make it." Has little to do with how hard you work, but more about who you know walking in the door.

Viewing 40 - 42 of 5,474 Reviews

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